Join Us

Responsible for the daily operation and data analysis of e-commerce platforms, driving continuous improvement in sales conversion and user experience through content, campaigns, and process optimization.

Responsibilities

• Manage daily operations and content maintenance of e-commerce platforms (official website / third-party platforms)
• Plan and execute promotional campaigns, product launches, and page optimizations
• Track and analyze key operational metrics (traffic, conversion rate, average order value, etc.)
• Collaborate with design, product, and customer service teams to ensure smooth operations
• Continuously optimize product presentation and user purchasing journeys

Requirements

• Primarily Chinese-speaking; proficiency in English or Japanese is a plus
• Detail-oriented and able to maintain pace and clear communication during peak periods
• Experience in hotels, guesthouses, or customer service roles is a plus
• Ability to work efficiently in a multitasking environment while maintaining clarity
• Experience with e-commerce platforms, brand websites, or content operations is a plus

Benefits

• Multilingual working environment with growth opportunities
• Standardized workflows with clear objectives
• Opportunities to participate in product and service experience optimization projects

Responsible for the daily technical maintenance and optimization of internal systems and websites, ensuring stable operation of business systems and providing functional support and improvements based on business needs.

Responsibilities

• Provide technical support before, during, and after system usage, including follow-up on issues
• Handle server, domain, deployment, and basic infrastructure operations
• Identify and resolve technical issues during system operation
• Collaborate with business and operations teams on feature adjustments and technical implementation
• Organize and maintain basic technical documentation and operational guidelines

Requirements

• Basic understanding of web technologies (HTML / CSS / JavaScript, etc.)
• Familiarity with common server environments or deployment processes is a plus
• Strong sense of responsibility, detail-oriented, and able to troubleshoot issues independently
• Good communication skills and ability to collaborate with non-technical colleagues
• Experience in website maintenance, system operations, or related roles is a plus

Benefits

• Multilingual working environment with growth opportunities
• Standardized workflows with clear objectives
• Opportunities to participate in product and service experience optimization projects
• Stable responsibilities with a clear technical direction